ISO certification is a hallmark of quality and reliability in the freight forwarding industry. It serves as a global standard that ensures companies adhere to international best practices, fostering trust and confidence among clients and partners. For independent freight forwarders, maintaining ISO certification is not just about upholding a credential—it’s about demonstrating a commitment to…
The Cooperative Logistics Network’s 7th Annual freight forwarders conference, held in Bali, has successfully concluded, bringing together over 210 independent freight forwarders from around the world. With the conference now behind us, it’s crucial to develop an effective follow-up plan to kickstart upcoming projects. However, to truly maximize the impact of our Annual Meeting and…
In the highly competitive logistics industry, retaining customers is as critical as acquiring new ones. Several factors contribute to customer attrition, and understanding these reasons can help logistics companies implement effective strategies to improve customer satisfaction and loyalty. This article explores the primary reasons why logistics companies lose customers and offers solutions to address these…
The logistics and freight forwarding industry is evolving rapidly, driven by technological advancements and the need for greater efficiency which in turn is encouraging traditional freight forwarders to embrace digital freight forwarding. One of the most significant shifts in this transformation is the move towards paperless documents. This blog will explore how the adoption of…
The freight and logistics market in Latin America plays a crucial role in the commercial landscape of the continent, facilitating the movement of goods and services across a range of industries. Last year, the market reached a major milestone, achieving a value of USD 1.5 billion. The South American freight and logistics is predicted to…