Stella Shipping was assisted by IGM Logistics for the movement of the cargo
Stella Shipping PTY Ltd, a Coop member in Durban, South Africa, recently carried out a collaboration shipment with IGM Logistics Malaysia- a Coop member in Port Klang, Malaysia. Together the two companies moved a boat for a water sports resort from Kota Kinabalu to Zanzibar, Tanzania.
“The shipment was a challenging one primarily because of the urgency. However, right from the start, the services of the IGM team were great with quick replies and prompt updates even on a Malaysian public holiday. We want to thank the IGM team for making this shipment a success and for being our eyes and ears on the ground in Malaysia.” Says Byron Vather, Sales Manager of Stella Shipping.
IGM Logistics Malaysia assisted Stella Shipping with the collection of the boat, delivery of the flat rack and helped them in strapping the boat securely to the flat rack. The cargo was moved from the shipper premises to the port by trucks and a special truck with a heavy lift crane was used to load the flat rack with the boat to the truck for transportation.
Congratulations to both the Coop members for such a successful work!
For shipments to/from Durban, South Africa, and Port Klang, Malaysia, do not hesitate to be in touch with their team!
“Good customer service with prompt reply and the ability to quote rates quickly and accurately are some of the factors which can lead to a Freight Forwarder’s success”
This week we interviewed Saqib Mehmood, Director of The Vision Shipping LLC- a Coop member in Dubai UAE. Among other things, Saqib talks about the benefits of attending our Annual Meeting and sheds some light on how to be successful in the freight forwarding industry.
Q. Can you tell us a little about The Vision Shipping’s history?
A. I founded TVSL group- a company providing various shipping and logistics services in 2009. With a proven background in the freight forwarding industry, we have served customers from all parts of the world. Over the years, we have become our client’s most reliable option and we carry the same image even today. TVSL is undoubtedly, one of the most renowned companies in the city and we’re making it big with each day passing. Q. What distinguishes The Vision Shipping from other freight forwarders in your city?
A. Our services are more focused on the domestic and international transportation of both domestic and commercial goods. The service is mandatory for the companies, which are engaged in transporting a wide range of products to overseas market. We are committed to achieving high levels of customer satisfaction by ensuring quality, cost effective services and timely freight forwarding and logistical solutions. Apart from Air and Sea, we also use LTL, FTL, and Intermodal (rail) to move freight. What sets us apart is our ability to deliver the best service on time. Q. Which is the most difficult shipment your team has had to deliver? A. Although we keep handling a lot of complex shipments on a regular basis, moving the Rig Moment from the Gulf of Mexico to India had indeed been a challenging task.
Q. How did you hear about The Cooperative Logistics Network? What attracted you most to The Coop?
A. We were curious about your network when we heard about it from an acquaintance in the industry. I immediately followed up and all the answers to my scrutinizing questions were answered satisfactorily. It was then that we joined as a founding member and here we are still. Full transparency, clear cut information, friendly members, professionally organized Annual Meeting and follow up, and an uncomplicated Payment Protection Programme are some of the factors which attracted us most to your network.
Q. What are the main technological challenges facing freight forwarders at the moment? How important is technology for the industry? A. With every passing year, the role of technology in the freight forwarding world is steadily increasing. Technology is now enabling things like predictive analytics, real-time visibility, and enhanced customer service. Freight forwarders of our times need to be updated with all the latest technologies in the industry otherwise they would run the risk of falling behind their competitors. Q. What are the main challenges facing freight forwarders in your country at the moment? A. The transparency and the ruthless competition of carriers and logistic providers, increasing traffic, and related congestion, strikes and hijacking are some of the most common issues faced by freight forwarders in UAE. Moreover, we need to keep pace with the rapidly changing laws and directives and inform our customers about them before our competitors do. I realize these issues are not exclusive to our country.Q. From your own experience, what are the keys to success in the freight forwarding industry? A. The first step has to be introspection. One needs to analyze where they currently stand in the market, their strengths and weakness. Once the problems are identified, the freight forwarding companies need to focus more on their strengths and work on their weakness and convert that into their strength. Moreover, one needs to identify their client’s exact needs, to make a tailor-made service. Freight forwarders should always keep in mind that low rates are not always the deciding factor to gain a business. If a freight forwarder can provide top-notch services while offering a decent rate, then there is no looking back for that company. Good customer service with prompt reply & the ability to quote rates quickly and accurately are some of the factors which can lead to a company’s success. Lastly, a freight forwarding company have to have a proper marketing team with a good marketing strategy in place to promote their organization at the global level.
The Coop member ranks among the top agents on Qatar Airways and Cathay Pacific Airlines
Translog Express Pvt. Ltd., a Coop member in Mumbai and Ahmedabad, has recently garnered 2 prestigious awards by Qatar Airways and Cathay Pacific Airlines, due to the wide range of logistic services they offered as a high-quality agent.
Every year Qatar Airways organize a Top Agents’ Award Dinner, where they thank guests for their loyalty to them while looking forward to a more promising year for the business. In 2017, the glittering ceremony was held at the Novotel Hotel of Ahmedabad, where Translog Express was presented with the top agent award.
Additionally, the Cathay Pacific Certificate was delivered personally to their office. This is the 5th consecutive year that they received this Top Agent Award, which surely demonstrates their skill and expertise in the industry.
Ajay Shukla, the Executive Director of Translog Express, has stated that: “These awards are very important to Translog as it conveys our credibility to all our partners worldwide. Now they will now know that they are dealing with the very best. Qatar Airlines and Cathay Pacific Airlines are premium cargo carriers and receiving this award for the 5th consecutive time shows the trust and respect we received from our clients.”
Congratulations to Translog Express for receiving these prestigious awards!
Members requiring assistance with shipments in Santiago (Chile) are invited to get in touch with the TRANSPORTE ALIAGA HERMANOS Y COMPAÑIA LIMITADA (TAHY FORWARDERS) team.
The deadline to participate on the Awards is today, 17th August
The Maritime Standard Award, 2018 is one of the most prestigious shipping and maritime awards of Asia which will be attended by key decision makers of the industry from across the Middle East and the Indian Subcontinent, The Maritime Standard Awards recognise the achievements of the industry’s most outstanding performers and celebrate and reward their successes.
The event’s night will witness the presentation of 27 awards and some of the winners will be selected by an elite panel of judges, chosen for their knowledge and experience, while others will be chosen by The Maritime Standard team to mark exceptional achievements. A host of leading companies from the region’s shipping and maritime-related industries have already confirmed their attendance. Winning an award gives companies and individuals a chance to promote their achievements on an international stage.
Winning this award can help your company in the following ways:
• Highlight your company’s market leading position and progressive approach
• Attract new business opportunities
• Reinforce relationships with existing clients
• Reward and motivate employees, partners and contractors
Click here to nominate now and join the ranks of The Maritime Standard Award Winners and Finalists representing the Who’s Who in shipping and maritime.
For further details, please contact Ammaar Murtaza at +971 4 380 5556 or email at ammaar@flagshipme.com
In order to provide an optimal user experience, THE COOP uses cookies on this site.
ACCEPT COOKIESCONFIGURATION
The COOP uses cookies or similar technologies to analyse personal data like your visit on this website. The aim of this is the proper functioning of our website and the improvement of the user experience. Are you sure you would like to withdraw your consent?