Tag: digitization

The Cooperative welcomes new members with an online tour reception and renovates its members area to create a more fuctional space

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The intranet has been transformed into a more user-friendly space- a renovated area which will be presented to the upcoming members through a personalized welcome tour

With the aim of converting the members area in a more useful space for agents, The Coop team has redesigned its format. All changes have been included under the premise of improving the traceability and the use of the intranet. This renovation comes along with the digital strategy that has been developed by The Coop for the past two years.

The new design enables members to easily access the essential tools such as the Network Directory or FreightViewer. Moreover, there are two additions to this space. Firstly, a section dedicated to the newest Coop members, which will inform about their incorporation to the Network and will introduce new agents to the group. Secondly, we have created a section for The Coop member news. In this section the agents will find interviews with partners and interesting information related to the sector.

The COOP_new intranet_new tools

Along with these changes, the team will greet new members with an online welcome tour. This update is a significant change since it will enable the latest members to know all features and procedures within the Network. The Coop considers it essential to introduce new members into the group through a warm and personalized welcome.

This facilitates the interaction with all members and with the Head Office. Both these changes were included in the digital strategy adapted by The Coop  for the last two years. This is because, reshaping the intranet enhances the traceability and the use of the members area. On the other hand, the welcome tour ensures that new members are integrated in the network from the beginning.

The welcome tour is for those agents who have recently joined the Network. Besides, it is also for those who wants to know more about the features offered inside the members area.

Don’t hesitate to contact amartin@thecooperativelogisticsnetwork.com for further details.

 

Take the most of the new opportunities emerging in a changing landscape

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The COVID-19 pandemic has brought to light many deficiencies in all societies world-wide, but it has also shown the importance of many sectors in the world. Logistics has emerged as one of the most important business to overcome the pandemic, either by the supply of medical equipment, basic goods or even all the online purchases during the lockdown.

Although the pandemic has shown what an important component logistics is for society, it has also exposed its weaknesses’ and the need for profound changes in the industry. Before the pandemic, the economic incentives stemming from globalization, were already pushing logistics to a digitalized form, but social distancing or online working are making such a transformation even more necessary.

From The Coop we support each of our members in this digital process, by helping their company to move all products and services into the digital environment. We are working to implement different online features which will help your company to be on the same page with global tendencies. Check four of the tools we offer to help you gain your place in the e-commerce.

international logistics

1. FreightViewer: our exclusive transport management software will enable you to create a friendly-user website for your clients, enabling them to check on your services any time, any day.

2. Online company brochure: create an online brochure to promote your bussines from anywhere in the world.

3. Strong online presence: we offer you a complete digital coverage through an online news section, blog and social media promotion.

4. Virtual event: due to the current situation we will not be able to meet face to face, but we will do online. Don’t miss the opportunity to make the most of our next Virtual Meeting

Digitization is so important in the global context, among other reasons, since it makes information and communication available anywhere, anytime and for any user device. Therefore, isn’t this exactly what we need in the near future taking into account that this situation will remain for a considerable time? Think about it!

 

The Cooperative takes a major step towards the digitization of the freight forwarding sector by creating FreightViewer

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Madrid, Spain October 2019: After two years of hard work and substantial private investments, The Coop with agents in 286 cities and 124 countries is all set to start working with its member-exclusive Transport Management Software, FreightViewer. This software will provide the members of The Cooperative the technological capability to compare competitive online freight rates, share shipping documents, and quote instantly in real-time all in one neatly organized platform.

Freight forwarding sector is aware about the need of digitization in the industry. The best example to show this fact, is the great investment of technological companies such as Flexport, Freightos or other pioneer freight forwarding multinationals, e.g. Twill and KN Freightnet, have done during the last few years. But even, after all these investments and efforts, a considerable percentage of freight forwarders continue to miss out on the digitalization race in the freight industry.

Even though it is not an easy task to become digitalize within this industry, highly demanding and inpatient customers, multinationals and globalization, are some of the factors which are forcing an important transformation in logistics sector. Inside this environment, The Coop has developed FreightViewer, revolutionizing the old ways of working. As a member-exclusive and free Transport Management Software, FreightViewer allows members of the network to automatize the uploading of their contract rates (Air, FCL, LCL and Cargo Insurance) through the online platform and share them with agents or customers instantly. Moreover, FreightViewer on the dashboard allows customers and agents to manage bookings for any carrier online, collaborate and share the shipping documents, and offer real-time status updates for shipments.

best freight forwarding network

As stated by Antonio Torres, the CEO and President of The Coop, “The new tool is going to help freight forwarders within our network cope with the problem of ever-changing freight rates due to complex tariffs, various time zones and unresponsive overseas agents, which eventually leads to a delay in quoting a door-to-door service.”

FreightViewer will ensure that all members will become truly digital freight forwarders. Mr. Torres further added that “Digitization of the freight forwarding sector is starting but very slowly. For example, only three of the top twenty global freight forwarders can provide an instant quote online. We feel very proud to be part of the digitization process in our industry. The Coop is the first international freight forwarding network to launch instant quoting ability for its members. We have come up with FreightViewer after the launch of the operating system by the industry leader Flexport, who has received one billion $ investment, has eleven offices in four countries and is currently receiving all the attention world-wide from media related to the industry as it is growing incredibly. We haven’t a received a billion-dollar investment, but we have developed a state-of-art software and we have a huge worldwide infrastructure formed by our members. This makes us one of the biggest players running in the digital race of the logistics sector. Our main aim is to contribute towards actualizing the process of digitization in this sector and thereby create value for the shippers.”

FreightViewer will definitely alter the way independent freight forwarders conduct their businesses. It will not just reduce the quotation processing time from a number of days to a couple of seconds, but also help to enhance the productivity, client engagement, and profitability of the member companies.